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California Umbrella Warranty

California Umbrella honors the following warranty to the original purchaser; 6 months on the Umbrella Frames from the Sunline Brand Product line that they will be free from defects in original material and workmanship, one (1) year limited warranty on California Umbrella Brand Frames, that they will be free from defects in original material and workmanship, 3 (three) Years on all California Umbrella Brand Fiberglass Ribs against breakage in stable climate conditions, 5 (five) or more years against Fade only for Sunbrella brand fabrics (contact California Umbrella for specific warranty information) . California Umbrella will repair or replace your product without any charge during the warranty period. Please contact us for warranty issues and we will issue a return authorization number. This warranty does not provide coverage of reimbursement for Shipping Costs, California Umbrella does not offer delivery services, or warranty for any shipping service, however, California Umbrella can arrange for shipping services to be rendered on behalf of a customer if it is requested. It is the receiving party’s responsibility to inspect the shipment for damaged or defective items. California Umbrella will only assume the cost of shipping on any items that arrive damaged or defective in original material and workmanship in the initial shipment, and only up to 15 (Fifteen) days after receipt of goods. Items that arrive damaged by the freight provider are not covered under California Umbrella’s Warranty. Any recovery for items damaged by a freight supplier must be addressed to the freight supplier. After the inspection period of time has lapsed, this warranty does not provide for any shipping costs for defective items, inbound and outbound freight charges apply for any warranty replacement that requires it. No warranty or returns will be granted without an approved return authorization number. Specifically excluded from this warranty are all failures caused by neglect of necessary care; unreasonable use; unexpected acts of nature (hurricanes, tornadoes, tropical storms, and any damage caused by wind). This warranty specifically excludes coverage for Fade resistance on Fabric covers on all products in the Sunline Brand product Line. Customers are responsible for safe storage of their Umbrellas at all times, especially when the climate reaches unsafe conditions. This warranty does not provide coverage of reimbursement for loss of use, time, Inconvenience, or any other possible costs associated with the use of a defective item.